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FREQUENTLY ASKED QUESTIONS
We strive to provide accurate and high-quality product images to help you make informed decisions. However, please note that there may be slight variations in color, size, or design due to lighting, screen settings, or manufacturing processes. Rest assured, we always ensure that the product you receive is of the same high quality and meets the specifications outlined in the description. If you have any concerns or specific questions about a product, feel free to contact our customer service team for further clarification.
You can view your sales receipt by logging into your account on our website. Once logged in, go to the "Order History" section, where you'll find a list of all your past orders. Simply click on the order in question, and you'll be able to view and download your sales receipt. If you made a guest purchase, you can access your receipt through the confirmation email we sent you after your order was placed. For any issues or assistance, feel free to contact our customer support team.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We work hard to ensure our customers have access to a wide range of products. While we can’t guarantee that every out-of-stock item will be restocked, many of our popular items are restocked regularly. If you're interested in an out-of-stock product, we recommend signing up for restock notifications on the product page. You'll be notified via email as soon as the item becomes available again.
If you have any specific questions about restocking, feel free to reach out to our customer service team for more information.
We offer shipping to a variety of locations, both domestic and international. During checkout, you can enter your shipping address to see if we deliver to your region. We support shipping to residential addresses, business locations, and P.O. Boxes within the eligible regions.
For international orders, please note that shipping fees, customs, and import duties may apply depending on your location. If you need assistance with shipping options or have specific address-related questions, feel free to contact our customer support team. We’re here to help!